Ive changed the paypal scripts on my site to do two things: warn that PayPal registrations might take a couple of days to get a key send me a very specific email telling me that I need to manually generate a key Again, my apologies for the delays in getting keys sent and, especially, the lack of timely response to emails about those missing keys.

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Either the same day or the next I get an email stating that the credit card transaction would not be accepted.

I tried sending emails to (Win500starrsoft.com) and have NEVER received an email back Could someone please tell me how I can pay for this and then get my Keys Thanks so much, CDM.

Ive tried sending to various email addresses at Starrsoft to resolve this issue and have not received any response.

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Does anyone have ideas about how to contact the company other than the snail mail address that is posted I have used Win500 for the trial period which has now expired.

I hope to get the KEY so I can program for a new area I am moving to soon.

Try contacting WhistlerGroup Scanner support and see if they can get in touch with Don.

Great support from Mike on this forum with posts every month.

It seems like a reasonable substitute and for a comparable price.

Ill attempt to contact him through the whistlergroup you mentioned too.

In the meantime, trying to make contact andor find an alternate solution.

Since I will be going to a new location, my current programming wont really be helpful much longer.

Thanks though. not everyone would have looked anywhere but the standard inbox.

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The work he did developing software for the GRE line of scanners really added value to their product at the time.

To still have a site up and a method to take payments without supplying the key, is NOT ok.

Their servers and my web hosting company are no longer playing nicely together, so WinXX keys are no longer generated automatically.

Credit card transactions - those that do not go through PayPal - are not affected.

As of this morning (31 Jul 2018), Ive manually generated and sent keys for all affected transactions.

A couple of people tried registering again (vial PayPal) when they didnt immediately receive a key - those extra transactions have been refunded.

My only defense (and its not a very good one) is that I get so many I lost my key emails every week that my eyes glaze over when I see WinXX and key in a subject line.